FAQ

A UFP Industries Company

01. Can you manufacture a custom wooden crate?
Yes.

For each of your specific needs, a representative will come directly to your location. They will analyze the situation to offer you various tailored solutions. The information will then be forwarded to our industrial specialist, who will gladly create a custom drawing to be submitted for your approval. Your satisfaction is always our priority.

Can you manufacture a custom wooden crate?
02. Do you manufacture for export?
Yes.

All our treated wooden crates and pallets comply with the requirements of the international standard for phytosanitary measures ISPM 15. Additionally, we have a drying facility that allows us to treat all packaging products, eliminating any risk of contamination. Quality assurance is non-negotiable.

Do you manufacture for export?
03. Do you offer product identification services?
Yes.

Identification is available upon request. Whether it’s for painting on the ends or sides of the product, for model identification, or even adding your logo, please feel free to specify your requirements.

Do you offer product identification services?
04. What grades and types of wood do you use?
Several.

Crates and pallets are primarily made from SPF wood, hemlock, or aspen. Depending on the product, hardwood will also be used, and all grades are available to meet your requirements.

What grades and types of wood do you use?
05. Do you offer on-site packaging services?
Yes.

Whatever your need, our team will come to your location for on-site packaging of your parts and machinery. Whether it’s for very heavy machinery or for packaging products that need to be wrapped in vapor barrier film, no worries, we'll be there.

Do you offer on-site packaging services?
06. How far do you ship?
All of North America.

We are proud to serve our clients across all of North America. Delivery will be offered regardless of your location.

How far do you ship?
07. What are your delivery times?
+/- 5 business days.

Deliveries are usually made in +/- 5 business days. It is also possible to arrange for your materials to be stored at our yard, depending on your quantity requirements and desired storage times. Rest assured that your orders will always be processed and delivered quickly, and we will meet all your requirements.

What are your delivery times?